Talking to my hubby I just found out that I’m quite fazed out. Haven’t thought so many things that could be done yesterday, instead of just sitting and waiting for a phone call…
Living and learning, that’s what I say.
But the shame of feeling distanced from responsability is still present. Even if the responsability was effectively not mine, I could have helped a bit more.
My Dutch Life / Minha vida holandesa 
should have, could have, would have… you were not alone standing outside the store yesterday! there were four other heads that could have thought of things, too, you know. i’m sure some better procedure will be thought up – like maybe who is “on call” for the day, for example.
don’t beat yourself up over something that shouldn’t have been a problem. 🙂
I know, I know… And I finally stopped beating myself about it. But it’s still weird and mind bogging.